Tech Support / Who are Technical Support?
Training and certification in tech
support or in any other area can be
used properly or improperly. Wrong decisions can lead to waste of
precious money and time, resulting in disappointment.
You must know how to take advantage
of the certification once you have received it. You need to know how to
differentiate between what training and certification can and cannot do
for you, which mistakes to avoid and how to get the most out of it once
you’ve earned it
IT certification is not a
In taking certification decisions,
many make mistakes that often lead to frustration. To benefit from
certification you need to avoid the 5 Top Mistakes many make with
respect to Certification:
Choosing a certification because it is hot
Underestimating the real cost of certification.
Lack of Self development after getting certified
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Your training or certification will
have no value if you can’t perform on the job. After getting
certified, your certification will have little value unless it is used
to launch your career to new heights.
Are you able to demonstrate command over the body of
knowledge in basic tech support and apply that knowledge productively?
A+ certification should not be approached as a “paper certification”
that only demonstrates your ability to cram and pass the tests.
is a certification that means something. It is about demonstrating that
you are a knowledgeable professional in Tech Support and a reputable
organization is willing to attest to that.
It’s not just about Tech Skills
in Tech support isn’t just about hard technical skills.
are some important soft skills you need to make your certification
To succeed in
IT, Professional skills are becoming even more important because of
these major factors:
Tech Support & your Career Focus
Are you already in IT? Or are you a newcomer? If you’re a
newcomer make sure you’re coming into IT for the right reasons. IT is
a challenging and fast growing field. Some love IT because of its
diverse opportunities; others love the nature of work and love being on
the cutting edge. If you want to get rich overnight, IT is not for you.
Make sure you have the interest, get information on what you need to
succeed and be prepared to make the effort. There is no mystery or magic
Tech support is often the place to start for the beginner. It
is the most obvious career choice for the A+ certified professional. If
tech support meets your career needs, go for it, as a permanent career
in tech support can be both financially and professionally rewarding.
Your career focus depends on your
long-term career goals. “Make things happen. Don’t wait for
things to happen to you.” Whatever your career focus, it is
important to make sure that you are continually learning and developing
yourself in line with your career goals. Tech support training and
career advancement programs are not simply academic, but are for people
who are serious about succeeding and advancing their careers
A+ certification, the major
certification for tech support, is a powerful tool for Career
advancement. But it is not a “cure-all”. Success in IT requires more
than Technical Skills and Knowledge. Attitude will determine your
Tech support certifications are
tools you can use to obtain skills, knowledge and advancement, if you
know how to manage your career growth.
Focus on using Tech support
knowledge, skills and certification to establish and build a successful
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What is A+
Benefits, Outlook & Career Opportunities for Technical Support Professionals
A+ Certification Training