|
Computer Warehouse Group Jobs
and Career Opportunities
The Computer Warehouse Group has jobs and career
opportunities in Nigeria for Project Manager, Service Desk Officer, Sun
Engineers and Data Centre Operators:
PROJECT MANAGER
Conduct project initiation, scoping, and planning sessions
Compile project scopes and definition reports
Do cost benefit analyses and compile related reports
Determine and propose project structures, select staff with applicable
skills
Measure progress against weekly targets and deliverables
Conduct regular meetings with clients and hold feedback sessions with
project staff
Determine and agree quality measures & controls.
Manage quality accordingly
Manage integration with other projects
Prepare project close up documentation
Project delivery within budget (time & financial) and within defined
quality criteria
QUALIFICATION/EXPERIENCE
B Sc. Information Technology, Computer Science, Business Management or
related discipline.
Certification in project management or relevant training will be an
advantage.
Minimum experience required: 5 years project management experience
KEY SKILLS
Project management skills,
Negotiation skills persuasive and presentation skills
The person be must be able to think outside the box, be self motivated,
innovative and able to use own initiative
He/she must also possess interpersonal & team building skills
SERVICE DESK OFFICER
Receive and log all support calls, classify the calls and attempt a
resolution.
Escalate to second line support issues that cannot be resolved within
agreed service matrix.
Follow up with assigned engineer to resolution
Collect or deliver documents and equipments to and from
various locations of Computer Warehouse Group
Assist with asset deployment
Assist with asset management
General assistance and backup within the department
Liaise with third party vendors
KEY SKILLS
Effective and efficient quality customer service
Effective communication skills
Interpersonal and teamwork skills.
Customer focused and open minded
High level of commitment, accountability, integrity, assertiveness,
innovation, confidence, and can -do attitude
QUALIFICATION/EXPERIENCE
BSc/HND in Electrical/Electronics Engineering, Physics, Computer Science
or Computer Engineering with at least one year post NYSC relevant
experience in the IT department of a structured company or an IT
company.
SUN ENGINEERS & DATA CENTRE OPERATORS
QUALIFICATION/EXPERIENCE
The technical resources that will be expected to deliver these services
must as a minimum possess the following training, skills and work
experience:
First degree in any discipline preferably Computer Science or
Engineering
ITIL Foundations
Solaris Certified System Administrator 9/10 (Sun Solaris Certified
Systems Administrators, details to be provided to MTNN for verification)
Oracle Certified Associate/Professional (Details to be provided for
verification)
Microsoft Certified System Engineer (Details to be provided for
verification)
Minimum of 3 years experience in IT/communication environment, including
hands-on technical service provisioning
Working knowledge of Incident Management process and Configuration
management function in line with ITIL standards
Working knowledge of enterprise management software (patrol, HP OpenView,
NetStat Live, Unicenter, etc)
Effective and Efficient Quality Customer Service
KEY SKILLS
Good people management and administrative skills
Interpersonal and teamwork skills.
Customer focused and open minded.
High level of commitment, accountability, integrity, assertiveness,
innovation, confidence, can-do attitude and attention to detail
All required certifications to be completed within the first three
months of the contract duration
For the position of Sun engineer, in addition to the above, the person
must have attended any of the Sun Microsystems trainings in South
Africa.
METHOD OF APPLICATION
Interested persons should apply with copies of their certificates and
curriculum vitae to: Human Resources Manager, Computer Warehouse Group,
5th Floor, Octagon Building, 13A A.J. Marinho Drive, Victoria Island
Annex, PO.Box 73989 Victoria Island, Lagos,
Victoria Island, Lagos, or by e-mail to:
careers@cwlgroup.com
Closing Date: December 9, 2008.
Page Top
|
Subscribe to the FREE IT Career Newsletter
with valuable information bringing you practical, how-to
tips and articles.
FREE Information
Technology Career and Certification Seminar
Best
Information Technology Job in Nigeria
Build the
e-skills for Your Career
Focus on Substance, Make your own Choices Yourself
Career Advancement - Renew, Empower & Energize Yourself
Interesting page? Then Send this Page To a Friend
|
