Cyber Café - The bridge
to the 21st Century
Introduction
The world landscape is continuously shaped and reshaped by trends.
Trends are like the waves of the ocean. Some of them at their inception
and others almost finished with their journey ready to break on the
coastline. We see trends in all spheres of life, the economy, technology,
recreation, government and many others. The most important trends
affecting our lives today are the ones influencing how we communicate,
learn and do business. Everybody will agree that this will have a
major impact on individuals, businesses and countries. The trends
we have just mentioned moved away from communication by hard copies
through the post to instant contact and delivery via electronic means.
Your e-mail address is more important in business than your residential
address.
We can say with confidence that a paradigm shift has happened re learning,
communication and business. A paradigm is like a set of rules and
the way we create boundaries to understand the world around us. The
new paradigm and way of communication, learning and business is through
the medium of the Internet. Finding new business partners is by clicking
your mouse and not walking the streets. Those people unable to access
the information highway will fall by the wayside. Some people already
talk about the “digital divide.” People serious about
their destinies want to be on the Internet bus and not only see a
glimpse of the brake lights of the bus leaving for the future.
The Cyber Café
Your grandfather might think you are intoxicated when you mention
the word cyber café. It is not a café in the traditional
sense, but a place where you can get access to the Internet and all
the peripheral services. For people without computers and line connections
the Cyber café is the ideal answer for an on line connection.
Strangely enough the modern Internet is the best vehicle “developing
countries” and people can use to gain access to the world and
community of the 21st century. The Internet can be used to fast track
people who want to acquire knowledge, learn new skills and competencies.
It is also a very cost effective medium to use.
Uses of the Internet
The Internet café could be a place providing only the basics
re Internet access or an enhanced learning centre. The needs of the
community and ability to pay will determine the kind of service.
An Internet Café providing premium services is a place where
people can relax, have a coffee, browse magazine or watch TV, a library,
quiet rooms for group work and study. A drop-in area that offers instant
Net access and a large computer training room used for everything
from games, clubs to training in recognised national qualifications.
An Internet café can also address some of the other needs of
people by:
Business communication is a very important facet of Internet connection.
It is the ideal way for submitting proposals, advertise/search for
vacancies and track tenders. Billions of dollars are spend annually
on development in Africa. The tragedy is that the people needed to
be involved in those projects are sidelined through lack of information.
Requirements for success
A good horse needs a competent jockey. Internet business is only as
good as the manager or owner running it. Homework is necessary to
determine the specific demand for service and to identify the right
location for the Internet café. The business plan will outline
everything from demand to cash flow forecast, services, marketing,
and control measures.
Selecting the right hardware and software for making it work is of
utmost importance. You must know who to source from in order to get
the required backup and maintenance needed for your business. Your
signal provider for ensuring that you have a consistent, reliable
and quality connection is the pivot of the business.
By:
Piet Joubert
Piet has been a management consultant for the past
thirteen years in Southern Africa. He specialises in Strategic Planning/Marketing
Strategy, Business Development and Problem Solving/Decision-Making.
Piet is one of the top authorities on Problem Solving and Decision-making
in Africa. He has extensive experience in Project Management training/facilitation
and implementation.
He will be facilitating at several Cybercafe Workshops in Nigeria. Contact
him on
piet@jidaw.com