Tech Support / Who are Technical Support?
Outlook & Career Opportunities for Tech Support Professionals
Tech support is for any person
responsible for supporting PC equipment. With the huge
demand and hunger for PC support skills around the world, the future
includes Tech support.
There is a huge demand worldwide for qualified service
professionals. Of what use are computers, if they cannot be maintained
or serviced before or after they develop faults. The computer is simply
a machine that can break down due to improper usage or as a result of
being kept in unsuitable environment. Computer service professionals
must be competent in computer repairs, system assembly, software
installation, and maintenance of portable systems as well as printer and
monitor repairs. A basic knowledge of networking especially with regard
to installation, configuration and troubleshooting is also highly
Clearly, there is a crucial need for competent service
professionals to support the Information Society.
Work and Job Outlook are Excellent
As long as manufacturers (software and hardware) continue to
introduce new products and there will always be a need for people to
install, upgrade and support them.
Computer usage has increased tremendously. Dependence
on IT and the Internet is also growing at a rapid rate. This has created
a high demand for tech support specialists.
As manufacturers devise cheaper and more effective
products, more organizations can get on the IT train. These companies
will need support.
You can offer
services such as Computer training, maintenance and repair of computers
and peripheral equipment.
As a Tech support professional you can work in a wide
range of industries. You can provide services for business services
industries, e.g. cybercafes, business centers, PC repair services, etc.
Other industries that employ the services of a
substantial numbers of Tech Support personnel include banks, government
agencies, insurance companies, wholesale and retail vendors of
There is a huge demand for entrepreneurs in the knowledge
economy. You can as well set up your own support company to, provide
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